How Effective Communication Drives Success in Sports Workplaces

How Effective Communication Drives Success in Sports Workplaces

Communication Works 24/7 in WWE

Chris Legentil, a key player at WWE, lives by a simple mantra: be present and communicate openly. WWE runs year-round with nonstop events, meaning the workforce is always in motion. Whether it’s delivering good news or tough updates, Legentil emphasizes respect and equity in every interaction.

He isn’t flying solo—Legentil collaborates with seasoned pros like Matt Altman and recruits PR experts from high-profile sports media backgrounds to smooth operations. Their goal? Keeping all parts of WWE in sync while expanding their global reach, particularly through digital platforms like Netflix and major live events like WrestleMania.

NBC Sports Gives Students a Front-Row Seat to Communication Excellence

At NBC Sports headquarters in Stamford, Connecticut, students got a firsthand experience of what effective workplace communication looks like behind the scenes in sports broadcasting. From insightful tours to candid chats with executives, this opportunity highlighted how communication isn’t just about talking — it’s about listening, collaborating, and adapting.

This close relationship between the university and NBC underscores how practical communication skills filter deeply into career preparation, internships, and thriving within high-stakes sports environments.

Caregiving Conversations and Cognitive Health at Work

Beyond just on-field action, workplaces linked to sports are increasingly tuning into cognitive health. With aging workforces and the reality of dementia risks, companies are stepping up by supporting employees who juggle caregiving roles.

Harvard Business School’s research showing 73% of workers shoulder caregiving duties spotlights the need for compassionate communication tailored to those balancing professional and caregiving commitments.

What We Learn

  • Continuous, respectful communication keeps sprawling sports operations like WWE tight-knit
  • Real-world exposure to industry communication cultures, like at NBC Sports, shapes future professionals
  • Addressing emotional and cognitive health openly nurtures a holistic workspace

These examples show how, in sports workplaces, communication isn’t just about messaging: it’s the glue binding teams, operations, talent, and well-being, enabling success on and off the field.


References: